Bridging information, systems, and the people who use them — through design.

My work spans health information, UX research, and information architecture — with enough enterprise systems depth to know what's lost when information fails people.

health ux information architecture ux research enterprise systems
healthcare ux · postpartum · ai design

Mothering Together

Postpartum care is information-dense and delivered at the worst possible moment — when someone is exhausted, overwhelmed, and can't remember what the nurse said. I designed Mothering Together around how new mothers actually look for help: by emotion and urgency, not clinical category. Phase 2 introduced Elle, an AI companion for evidence-based guidance.

ux research information architecture mobile conversation ux ai design
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healthcare ux · information architecture · fwd design co · client work

Vein Care Associates

A board-certified vein surgeon entering northern Michigan needed more than a brochure site — he needed patients to trust him before they called. I designed the full experience from research through launch: card sorting and interviews for the information architecture, a multi-step scheduling flow, brand identity, and usability-tested responsive UI. 4.9/5 satisfaction at launch.

card sorting user interviews healthcare ux brand identity
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information science · knowledge management · munson medical center

Institutional Repository

The hospital's scholarly work existed in disparate systems with no coherent structure. I proposed, designed, and built the institutional repository from scratch — evaluating 13 platforms, designing the metadata schema and browse architecture, defining submission workflows and copyright policies, and planning a four-phase rollout so clinical knowledge could be found and used.

database design taxonomy knowledge management systems design
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2024 — present · fwd design co
Founder — Product & UX Design
Independent design practice focused on health information systems and product UX. Current work includes Mothering Together, a postpartum support app built around how new mothers actually look for help.
2017 — 2023 · hagerty
Senior HRIS Analyst
Owned the Workday HCM platform for 1,500+ employees across HR, payroll, compensation, talent, and time tracking. Routinely the person called when something wasn't working the way people expected — which meant understanding both the system and the human behavior around it.
HRIS Analyst
2019 — 2022
Senior HR Generalist
2018 — 2019
Senior Payroll & Tax Specialist
2017 — 2018
2014 — 2017 · munson medical center
Senior Information Research Specialist
Completed 240 clinical literature searches for physicians and nurses. Designed the hospital's institutional repository from the ground up: software evaluation, database schema, submission workflows, and copyright policy. Co-taught the evidence-based practice internship program.
coaching · since 2017
Traverse City Central XC & Track

Coaching high school cross country and track has clarified a lot of my thinking about design: what it actually means to meet people where they are, to give feedback that changes behavior, and to build for a range of abilities rather than the median case. Former NCAA D1 runner at UAB.

newsletter · substack
Lasting Work

A newsletter about how work is designed — and who it's designed for. The quiet structures that shape working lives, how decisions get made, and whose labor gets seen.

side project · throughlinelab.com
Throughline Labs

The prototyping arm of fwd design co. Where I build small apps, experiment with tools, and try things that don't have a client attached yet.

I started in a medical library, helping clinicians find research, building the infrastructure to keep it organized, and teaching nurses how to evaluate evidence. That work made it clear to me that structure matters, language matters, and good design starts with understanding how people look for information — not how institutions expect them to.

Six years at Hagerty in Workday showed me the enterprise side: payroll, talent, compensation, and time tracking for 1,500+ people. I was often the person called when something wasn't working the way people expected. It turns out that's always an information design problem.

Now I run fwd design co, where most of my work sits at the intersection of health information and UX. I'm also building Mothering Together, a postpartum support app I designed and launched — which has made me more serious about the research side of this work.

This fall, I begin a D.Sc. in Information and Interaction Design at the University of Baltimore. My research focuses on health information design and systems literacy for women — how patients, caregivers, and clinicians navigate complex health environments, and where design can close the gap between how systems work and how people understand them. I'm particularly interested in the moments where unclear information erodes confidence and agency, and in building frameworks that support empowerment across health and wellness contexts.

D.Sc., Information & Interaction Design university of baltimore · fall 2026
MLIS, Information Management wayne state university
MBA university of alabama at birmingham
BS, Finance university of alabama at birmingham
UX Design Certificate designlab
Healthcare UX Certification maven · hxrlabs
Workday Pro ×3 reporting · integrations · talent